FAQ: Using the System
Common questions about working with StoryCycle Genie™ after completing your foundation.
Content Creation
How do I know which content Genie to use?
Each Genie is named for its content type:
- Blog Post Genie™ → Blog posts
- Social Media Post Genie™ → Social content
- Email & Newsletter Genie™ → Email campaigns
- Landing Page Genie™ → Landing pages
- And so on...
All content Genies reference your brand brain automatically.
How specific should I be in my content requests?
Be as specific as possible. Include:
- Target audience
- Content purpose
- Desired length
- Key points to cover
- Tone or emphasis
- Call-to-action goals
Generic: "Write a blog post"
Specific: "Create a 1200-word thought leadership blog post for B2B software founders about overcoming scaling challenges. Use our Hero archetype voice and include 3 practical examples."
Key principle: Specificity in input creates excellence in output.
Can I create content for different audiences?
Absolutely. Once you've created audience stories, specify the audience in your requests:
Examples:
- "Create an email for early-stage entrepreneurs"
- "Write a landing page for enterprise buyers"
- "Develop a blog post for B2B founders"
The Genie adapts:
- Tone and language
- Emotional appeals
- Key messages
- Examples and proof points
How do I make changes to generated content?
Simply type your revision request in natural language:
Examples:
- "Make this more conversational"
- "Add specific examples about SaaS companies"
- "Shorten to 500 words"
- "Emphasize the transformation more"
- "Make the call-to-action stronger"
No technical skills required—just natural conversation.
Why doesn't the content sound exactly like me yet?
The system learns over time:
- Creates better content with each use
- References your saved work
- Understands your preferences through iteration
- Improves as you provide feedback
Speed up learning:
- Be specific in your requests
- Provide clear feedback on revisions
- Reference successful past content
- Save your best work for future reference
Navigation & Management
How do I find my previous work?
Two main ways:
Chat History: Access previous conversations with any Genie
- Click "Chat History" button (top right of Genie)
- See all previous sessions
- Continue any conversation
Assets Folder: View all saved work
- Click "Assets" button (left menu)
- Browse by category
- Download or reference
Can I update something I created weeks ago?
Yes, via Chat History:
- Go to the relevant Genie
- Click "Chat History"
- Open the conversation where you created the work
- Request updates
- Changes save automatically
Context is preserved: The Genie remembers everything from that conversation.
How do I organize my content?
Organization happens automatically:
- Foundation assets in separate category
- Strategy documents grouped together
- Content by type
- All timestamped
Best practices:
- Use clear, descriptive names when saving
- Reference projects or campaigns in names
- Create checkpoint versions
What if I lose my work?
Your work is automatically preserved if you:
- Completed the conversation with save command
- The Genie confirmed saving
- It appears in Assets or Chat History
Everything is cloud-stored: Accessible from any device.
If truly lost: Contact support with details.
Working with Audiences
Do I need different content for each audience?
It depends on the channel and context:
Create audience-specific content when:
- Direct communication (email, sales materials)
- Targeting is precise (LinkedIn ads to specific segments)
- Message needs significant adaptation
Use general brand content when:
- Public channels (blog, general social media)
- Broad awareness campaigns
- Content applies to multiple audiences
The Genie can guide you: Just ask which approach makes sense for your situation.
How different should content be for different audiences?
Maintain core brand identity while adapting:
- Language and terminology
- Pain points emphasized
- Examples and proof points
- Level of sophistication
- Emotional appeals
Think of it as: Speaking the same truth in different dialects.
Can I create content for an audience I haven't developed a story for?
Yes, but less effectively:
- The Genie can create content for any audience
- Works best with audience stories already created
- Without audience story, less nuanced
Recommendation: If you'll create significant content for an audience, create their audience story first.
Optimization & Enhancement
How do I use Enhancement Genies?
Two ways:
Automatic (easiest):
- Create content with any Content Creation Genie
- Relevant Enhancement Genies optimize automatically
- You get sophisticated optimization without managing it
Direct consultation:
- Work directly with an Enhancement Genie
- "Help me understand behavioral psychology for landing pages"
- "Grade my brand story and provide recommendations"
- Deep dives into specific techniques
When should I use Enhancement Genies directly?
Use directly for:
- Learning frameworks and principles
- Competitive intelligence and analysis
- Brand story assessment and grading
- High-stakes content (major launches, key sales materials)
- Developing advanced strategies
Let work automatically for:
- Regular content creation
- Ongoing optimization
- Maintaining consistency
- Standard content pieces
How do I know if my content is optimized?
Quality indicators:
- Follows clear narrative structure (ABT)
- Addresses audience needs specifically
- Uses appropriate persuasion principles
- Maintains authentic brand voice
- Includes clear calls-to-action
Professional assessment:
- Use Brand Story Grader™ for foundation
- Request explicit Enhancement Genie review
- A/B test different versions
- Measure actual performance
Credits & Usage
How do I know how many credits I have left?
Check Usage dashboard:
- Click "Usage" in left menu
- See current balance
- View consumption patterns
- Track by Genie and timeframe
Why did creating my brand story use so many credits?
Foundation work requires more credits because:
- Comprehensive brand analysis
- Multiple elements developed
- Creates extensive intelligence
- Powers all future content
The investment pays off:
- Future content uses fewer credits
- Higher quality output
- Faster creation
- Less iteration needed
Think of it as: Higher upfront investment → Dramatically lower cost per piece of content.
How can I use fewer credits?
Credit efficiency strategies:
- Complete foundation first (creates efficiency)
- Batch similar content together
- Reference saved assets for context
- Iterate strategically (not endlessly)
- Be specific in initial requests
Most important: Don't skip the foundation thinking it saves credits. It actually costs more in the long run.
What happens when I run out of credits?
Depends on your plan:
- Some plans refresh monthly
- You can purchase credit add-ons
- Team plans may have different structures
Check your specific plan: Details in account settings or contact support.
Technical Issues
The Genie isn't responding how I expected. What do I do?
Troubleshooting steps:
- Be more specific in your request
- Ask the Genie to explain its approach
- Tell it what's not working
- Try rephrasing your request
- Reference successful previous work
Example: "That's not quite what I need. I'm looking for something more conversational and focused on practical examples rather than theory."
Can I use the platform on mobile?
Platform accessibility:
- Web-based platform works on any device
- Mobile browsers supported
- Tablet experience optimized
- Desktop recommended for extensive work
Best practice: Use mobile for quick edits, desktop for creation.
Is my data secure?
Security measures:
- Enterprise-grade encryption
- Secure cloud storage
- Private brand intelligence
- No sharing across accounts
Your brand brain is yours alone (except shared team accounts).
Next Steps
Need more help?
Ready to create?